BBH

Background

Brown Brothers Harriman (BBH) is the oldest private investment bank in the US, employing around 6,000 people across 18 offices worldwide. Video is a key part of its internal and external communication strategies.

The challenge

Having defined a new brand promise — “Partners in your success” — BBH needed additional production support to deliver the launch campaign and build internal capacity for future projects.

As demand for video grew, the internal team required a trusted partner who could bring structure, clarity and confidence to the process while scaling output efficiently.

The approach

Big Button works as an extension of BBH’s internal team, providing a dedicated producer to manage day-to-day video requests and coordinate production across multiple offices.

Using shared planning tools and open communication, the partnership delivers everything from quick edit updates to full filming days, ensuring quality and consistency is achieved cost-effectively.

The collaboration focuses on boosting efficiency, establishing reliable systems and supporting team transitions to keep BBH’s internal content running smoothly.

The outcome

The partnership has strengthened BBH’s in-house video capability and created a dependable workflow that meets the organisation’s growing content needs.

The launch of the firm’s “Partners in your success” campaign was a major success, with the culture film earning strong internal feedback.

Since then, Big Button has continued to support BBH through personnel changes and expanding video requirements, producing regular content such as 4×4 Future Focus. Creative highlights include a series featuring ballet star Misty Copeland.

Content is also now repurposed across multiple channels with captions added for accessibility — ensuring every project has lasting reach and value.